General

Questions of a general nature usually asked by One Hour Translation customers

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30 articles in this collection
Written by Eugene

I want to recommend you to a friend. Do you have an affiliate program?

Make money when your friends order from us
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Written by Eugene
Updated over a week ago

What is Certificate Translation Expertise?

One Hour Translation has a special service for translation of official documents and certificates.
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Written by Eugene
Updated over a week ago

How do I add tags to my project?

Tags allow you to search through your projects more easily.
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Written by Eugene
Updated over a week ago

I choose the same languages every time. How can I save my choice?

Create your language sets
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Written by Eugene
Updated over a week ago

Can I save the project note for future projects?

Create and save your custom notes
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Written by Eugene
Updated over a week ago

You used to offer a Translation and Editing service. You don't offer it any more?

Translation includes editing
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Written by Eugene
Updated over a week ago

What is the difference between Translation, Translation + Editing, and Expert Translation?

We offer three types of translation services
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Written by Eugene
Updated over a week ago

What is an Expert Translation?

Does your text require a specialized translator?
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Written by Eugene
Updated over a week ago

Can I communicate with the translator?

To contact your translator you can...
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Written by Eugene
Updated over a week ago

I have a question that is not on your FAQ.

Contact us, we'll be happy to help
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Written by Eugene
Updated over a week ago

Can automatic notifications be sent to an additional email?

No, but you may always change your mailbox settings
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Written by Eugene
Updated over a week ago

Can my translations be sent to several emails?

How to have your translations sent to several email addresses
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Written by Eugene
Updated over a week ago

Can I receive my text in the form of subtitles?

Yes you may, read on
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Written by Eugene
Updated over a week ago

How can I translate a video/audio file?

Upload the file in the usual way and ...
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Written by Eugene
Updated over a week ago

What is the Transcription service?

Transcribe audio or video files
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Written by Eugene
Updated over a week ago

Why can't I receive automatic notifications from your site?

Check your mailing preferences...
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Written by Eugene
Updated over a week ago

I cannot upload my file to your site.

How to send us heavy files
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Written by Eugene
Updated over a week ago

Do you provide notarized translations?

To have your translation notarized, send it to...
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Written by Eugene
Updated over a week ago

What if the language pair I need isn't listed?

We cater for an ever increasing list of language pairs.
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Written by Eugene
Updated over a week ago

Do you provide certified translations?

We provide certified translations in the...
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Written by Eugene
Updated over a week ago

What about word count in Asian languages such as Chinese, Japanese and Korean?

Ensure an accurate word count for a source text in an Asian language
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Written by Eugene
Updated over a week ago

How many languages does One Hour Translation support?

We support over 2,500 language pairs...
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Written by Eugene
Updated over a week ago

How can I tell the word count?

Automatic or manual word count
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Written by Eugene
Updated over a week ago

What types of files do you support?

We support most file types
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Written by Eugene
Updated over a week ago

Is this service suitable for Translation Agencies and professionals?

Professionals and Translation Agencies are welcome to contact us
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Written by Eugene
Updated over a week ago

Can you handle translations with content of a specialized professional nature?

Specialized content translated by specialized translators
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Written by Eugene
Updated over a week ago

What is the proofreading service?

Check a text for language accuracy
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Written by Eugene
Updated over a week ago

What languages do you offer proofreading services in?

We offer a service in most langauges
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Written by Eugene
Updated over a week ago

Can anybody use your services?

Private individuals and Fortune 500 companies use our translation and localization services
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Written by Eugene
Updated over a week ago

What is One Hour Translation?

Fast translations in any language by native speakers
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Written by Eugene
Updated over a week ago