General

I want to recommend you to a friend. Do you have an affiliate program?

Make money when your friends order from us

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What is Certificate Translation Expertise?

One Hour Translation has a special service for translation of official documents and certificates.

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How do I add tags to my project?

Tags allow you to search through your projects more easily.

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I choose the same languages every time. How can I save my choice?

Create your language sets

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Can I save the project note for future projects?

Create and save your custom notes

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What is an Expert Translation?

Does your text require a specialized translator?

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What is the difference between Translation, Translation + Editing, and Expert Translation?

We offer three types of translation services

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Can I communicate with the translator?

To contact your translator you can...

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I have a question that is not on your FAQ.

Contact us, we'll be happy to help

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Can automatic notifications be sent to an additional email?

Yes. You can add email addresses in your settings

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Can my translations be sent to several emails?

How to have your translations sent to several email addresses

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Can I receive my text in the form of subtitles?

Yes you may, read on

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How can I translate a video/audio file?

Upload the file in the usual way and ...

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What is the Transcription service?

Transcribe audio or video files

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Why can't I receive automatic notifications from your site?

Check your mailing preferences...

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I cannot upload my file to your site.

How to send us heavy files

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Do you provide notarized translations?

To have your translation notarized, send it to...

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What if the language pair I need isn't listed?

We cater for an ever increasing list of language pairs.

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Do you provide certified translations?

We provide our Certificate of Accuracy

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What about word count in Asian languages such as Chinese, Japanese and Korean?

Ensure an accurate word count for a source text in an Asian language

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How many languages does One Hour Translation support?

We support over 3,200 language pairs...

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How can I tell the word count?

Automatic or manual word count

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What types of files do you support?

We support most file types

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Is this service suitable for Translation Agencies and professionals?

Professionals and Translation Agencies are welcome to contact us

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Can you handle translations with content of a specialized professional nature?

Specialized content translated by specialized translators

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What is the proofreading service?

Check a text for language accuracy

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What languages do you offer proofreading services in?

We offer a service in most langauges

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Can anybody use your services?

Private individuals and Fortune 500 companies use our translation and localization services

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What is One Hour Translation?

Fast translations in any language by native speakers

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