FAQ Translators

Why my account is pending?

Written by Alexandra
Updated over a week ago

Why I am not getting translation projects?

Written by Alexandra
Updated over a week ago

What is an editing project?

The translator needs to edit the text

Written by Alexandra
Updated over a week ago

What is proofreading project?

The task is to check the text for mistakes

Written by Alexandra
Updated over a week ago

What are priority points?

These are points that give you priority in projects’ allocation.

Written by Alexandra
Updated over a week ago

What is CQR?

Collective Quality Review, Peer review

Written by Alexandra
Updated over a week ago

What is Translators-OHT talk (TOT)?

The communication channel between the translator and OHT

Written by Alexandra
Updated over a week ago

What are credits? How do I earn credits?

When you complete a project, you are credited according to the number of words you have translated

Written by Alexandra
Updated over a week ago

How will I be paid?

Choose from 3 options

Written by Alexandra
Updated over a week ago

How much can I earn?

See how much you can earn before you accept a project

Written by Alexandra
Updated over a week ago

How can I earn more?

There many opportunities

Written by Alexandra
Updated over a week ago

How do I claim my funds?

The easy way of claiming your cash

Written by Alexandra
Updated over a week ago

What is PayPal?

The easiest way of getting paid internationally

Written by Alexandra
Updated over a week ago

What is the Payoneer Global Bank Transfer Service and how does it work?

How do we pay our translators?

Written by Alexandra
Updated over a week ago

Do I need to register for a new Payoneer Card if I already have one in order to get paid?

If you already have a Payoneer card

Written by Alexandra
Updated over a week ago

What is the One Hour Translation Payoneer MasterCard for translators?

We can deposit your cash in your Payoneer Mastercard

Written by Alexandra
Updated over a week ago

What if PayPal does not operate in my country?

How do translators get paid?

Written by Alexandra
Updated over a week ago

Who can join as a translator?

Translators need professional training and experience

Written by Alexandra
Updated over a week ago

What is a certified translator?

The difference between a verified & certified translator

Written by Alexandra
Updated over a week ago

How do I join as an expert translator?

It's a short, simple process

Written by Alexandra
Updated over a week ago

Do you plan on adding other languages?

My language isn't in your language offering

Written by Alexandra
Updated over a week ago

How do I become verified as a translator?

Verify as a translator in 4 easy steps

Written by Alexandra
Updated over a week ago

Translator badges

Our reward to senior translators

Written by Alexandra
Updated over a week ago

Can I have several accounts on the site?

No, but you can submit projects as a client

Written by Alexandra
Updated over a week ago

What is a QA job?

Quality Assurance to safeguard translation quality

Written by Alexandra
Updated over a week ago

Are all projects reviewed under the new QA program?

The review level will be chosen by the client

Written by Alexandra
Updated over a week ago

Does OHT have a Quality Assurance process?

Yes, it does. We have several rounds of QA to ensure quality

Written by Alexandra
Updated over a week ago

Is unnaturally sounding text considered a justified mistake?

The translated text has to sound natural in the target language

Written by Alexandra
Updated over a week ago

What if the translator refuses to make amendments to the reviewed error?

Do I have to chase the translator to do the corrections?

Written by Alexandra
Updated over a week ago

If I find more than 10 mistakes, will I be paid for the additional errors I note in the comments?

There's no need to find more than 10 errors

Written by Alexandra
Updated over a week ago

How formal or explicit does the free text comment in a QA project need to be?

The comment should be professional and clear

Written by Alexandra
Updated over a week ago

What does “abusing the system” mean in QA?

The QA reviews have to be honest

Written by Alexandra
Updated over a week ago

I can list only 10 errors in the QA review. What if there are more than 10 major errors found?

There's no need to write more than 10 errors

Written by Alexandra
Updated over a week ago

When I review, do I correct mistakes in the actual document or do I list them as comments?

You don't correct the project document

Written by Alexandra
Updated over a week ago

Are QA reviews different from CQR reviews?

QA and CQR reviews are different

Written by Alexandra
Updated over a week ago

How do we treat suggestions compared to errors in QA projects?

How to make QA comments

Written by Alexandra
Updated over a week ago

How do you prevent QA reviewers from exploiting the system by inventing mistakes or using alternative translation options?

We review all reviews

Written by Alexandra
Updated over a week ago

How am I compensated for doing QA reviews?

In cash & with priority points

Written by Alexandra
Updated over a week ago

I do not agree with the QA reviewer comments on my translation. Is there a dispute system?

Yes, of course. We always want to hear from you.

Written by Alexandra
Updated over a week ago

Can I see messages between the translator and the client while doing the QA?

Read the messages between the translator & client

Written by Alexandra
Updated over a week ago

If the translation is reopened after the QA review, will the original translator be paid?

Not if the quality is poor

Written by Alexandra
Updated over a week ago

Can a QA reviewer communicate with the client?

Your comments will be forwarded to the client

Written by Alexandra
Updated over a week ago

What if a QA-er indicates superfluous errors, for example synonyms?

Don't confuse suggestions with errors

Written by Alexandra
Updated over a week ago

What is the translation process?

The translation process in One Hour Translation

Written by Alexandra
Updated over a week ago

Do translation projects go through proofreading?

The translation may be edited or reviewed

Written by Alexandra
Updated over a week ago

What is the time limit for translations?

The time limit appears in the project page

Written by Alexandra
Updated over a week ago

What if the client is not satisfied with the result?

The project may be reopened but we'll always listen to you first.

Written by Alexandra
Updated over a week ago

Why is the project already taken when I click it?

Projects are offered to all translators with matching skills

Written by Alexandra
Updated over a week ago

How do I respond to comments in the Discussion board?

Post your comments via the Discussion board.

Written by Alexandra
Updated over a week ago

What is the "Exclusive EST" feature?

The client's preferred translators can set the time when they are available

Written by Alexandra
Updated over a week ago

How do I handle transcription projects?

Transcribe audio/video to a Word.doc

Written by Alexandra
Updated over a week ago

What is this site all about?

About One Hour Translation

Written by Alexandra
Updated over a week ago

How do I get a translation project?

Written by Alexandra
Updated over a week ago

What is Workbench?

The ultimate translation interface

Written by Alexandra
Updated over a week ago

What about using automatic machine translation?

Machine translation in translators' work is not allowed

Written by Alexandra
Updated over a week ago

What is API?

API plug-in system and how it is used in the translation process

Written by Alexandra
Updated over a week ago

When will I get a translation project?

Check your 'Open Projects' page and inbox regularly

Written by Alexandra
Updated over a week ago

What if the translation cannot be finished in time?

You can ask for more time

Written by Alexandra
Updated over a week ago

How do I submit a translation?

Submission of translation process

Written by Alexandra
Updated over a week ago

How can I get more translation projects?

The guide to getting more work

Written by Alexandra
Updated over a week ago