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FAQ Translators
Articles for Translators
60 articles in this collection
Written by
Alexandra
Why my account is pending?
Written by
Alexandra
Updated over a week ago
Why I am not getting translation projects?
Written by
Alexandra
Updated over a week ago
What is an editing project?
The translator needs to edit the text
Written by
Alexandra
Updated over a week ago
What is proofreading project?
The task is to check the text for mistakes
Written by
Alexandra
Updated over a week ago
What are priority points?
These are points that give you priority in projects’ allocation.
Written by
Alexandra
Updated over a week ago
What is CQR?
Collective Quality Review, Peer review
Written by
Alexandra
Updated over a week ago
What is Translators-OHT talk (TOT)?
The communication channel between the translator and OHT
Written by
Alexandra
Updated over a week ago
Payment
What are credits? How do I earn credits?
When you complete a project, you are credited according to the number of words you have translated
Written by
Alexandra
Updated over a week ago
How will I be paid?
Choose from 3 options
Written by
Alexandra
Updated over a week ago
How much can I earn?
See how much you can earn before you accept a project
Written by
Alexandra
Updated over a week ago
How can I earn more?
There many opportunities
Written by
Alexandra
Updated over a week ago
How do I claim my funds?
The easy way of claiming your cash
Written by
Alexandra
Updated over a week ago
What is PayPal?
The easiest way of getting paid internationally
Written by
Alexandra
Updated over a week ago
What is the Payoneer Global Bank Transfer Service and how does it work?
How do we pay our translators?
Written by
Alexandra
Updated over a week ago
Do I need to register for a new Payoneer Card if I already have one in order to get paid?
If you already have a Payoneer card
Written by
Alexandra
Updated over a week ago
What is the One Hour Translation Payoneer MasterCard for translators?
We can deposit your cash in your Payoneer Mastercard
Written by
Alexandra
Updated over a week ago
What if PayPal does not operate in my country?
How do translators get paid?
Written by
Alexandra
Updated over a week ago
Becoming a translator
Who can join as a translator?
Translators need professional training and experience
Written by
Alexandra
Updated over a week ago
What is a certified translator?
The difference between a verified & certified translator
Written by
Alexandra
Updated over a week ago
How do I join as an expert translator?
It's a short, simple process
Written by
Alexandra
Updated over a week ago
Do you plan on adding other languages?
My language isn't in your language offering
Written by
Alexandra
Updated over a week ago
How do I become verified as a translator?
Verify as a translator in 4 easy steps
Written by
Alexandra
Updated over a week ago
Translator badges
Our reward to senior translators
Written by
Alexandra
Updated over a week ago
Can I have several accounts on the site?
No, but you can submit projects as a client
Written by
Alexandra
Updated over a week ago
QA projects
What is a QA job?
Quality Assurance to safeguard translation quality
Written by
Alexandra
Updated over a week ago
Are all projects reviewed under the new QA program?
The review level will be chosen by the client
Written by
Alexandra
Updated over a week ago
Does OHT have a Quality Assurance process?
Yes, it does. We have several rounds of QA to ensure quality
Written by
Alexandra
Updated over a week ago
Is unnaturally sounding text considered a justified mistake?
The translated text has to sound natural in the target language
Written by
Alexandra
Updated over a week ago
What if the translator refuses to make amendments to the reviewed error?
Do I have to chase the translator to do the corrections?
Written by
Alexandra
Updated over a week ago
If I find more than 10 mistakes, will I be paid for the additional errors I note in the comments?
There's no need to find more than 10 errors
Written by
Alexandra
Updated over a week ago
How formal or explicit does the free text comment in a QA project need to be?
The comment should be professional and clear
Written by
Alexandra
Updated over a week ago
What does “abusing the system” mean in QA?
The QA reviews have to be honest
Written by
Alexandra
Updated over a week ago
I can list only 10 errors in the QA review. What if there are more than 10 major errors found?
There's no need to write more than 10 errors
Written by
Alexandra
Updated over a week ago
When I review, do I correct mistakes in the actual document or do I list them as comments?
You don't correct the project document
Written by
Alexandra
Updated over a week ago
Are QA reviews different from CQR reviews?
QA and CQR reviews are different
Written by
Alexandra
Updated over a week ago
How do we treat suggestions compared to errors in QA projects?
How to make QA comments
Written by
Alexandra
Updated over a week ago
How do you prevent QA reviewers from exploiting the system by inventing mistakes or using alternative translation options?
We review all reviews
Written by
Alexandra
Updated over a week ago
How am I compensated for doing QA reviews?
In cash & with priority points
Written by
Alexandra
Updated over a week ago
I do not agree with the QA reviewer comments on my translation. Is there a dispute system?
Yes, of course. We always want to hear from you.
Written by
Alexandra
Updated over a week ago
Can I see messages between the translator and the client while doing the QA?
Read the messages between the translator & client
Written by
Alexandra
Updated over a week ago
If the translation is reopened after the QA review, will the original translator be paid?
Not if the quality is poor
Written by
Alexandra
Updated over a week ago
Can a QA reviewer communicate with the client?
Your comments will be forwarded to the client
Written by
Alexandra
Updated over a week ago
What if a QA-er indicates superfluous errors, for example synonyms?
Don't confuse suggestions with errors
Written by
Alexandra
Updated over a week ago
Translation Process
What is the translation process?
The translation process in One Hour Translation
Written by
Alexandra
Updated over a week ago
Do translation projects go through proofreading?
The translation may be edited or reviewed
Written by
Alexandra
Updated over a week ago
What is the time limit for translations?
The time limit appears in the project page
Written by
Alexandra
Updated over a week ago
What if the client is not satisfied with the result?
The project may be reopened but we'll always listen to you first.
Written by
Alexandra
Updated over a week ago
Why is the project already taken when I click it?
Projects are offered to all translators with matching skills
Written by
Alexandra
Updated over a week ago
How do I respond to comments in the Discussion board?
Post your comments via the Discussion board.
Written by
Alexandra
Updated over a week ago
What is the "Exclusive EST" feature?
The client's preferred translators can set the time when they are available
Written by
Alexandra
Updated over a week ago
How do I handle transcription projects?
Transcribe audio/video to a Word.doc
Written by
Alexandra
Updated over a week ago
What is this site all about?
About One Hour Translation
Written by
Alexandra
Updated over a week ago
How do I get a translation project?
Written by
Alexandra
Updated over a week ago
What is Workbench?
The ultimate translation interface
Written by
Alexandra
Updated over a week ago
What about using automatic machine translation?
Machine translation in translators' work is not allowed
Written by
Alexandra
Updated over a week ago
What is API?
API plug-in system and how it is used in the translation process
Written by
Alexandra
Updated over a week ago
When will I get a translation project?
Check your 'Open Projects' page and inbox regularly
Written by
Alexandra
Updated over a week ago
What if the translation cannot be finished in time?
You can ask for more time
Written by
Alexandra
Updated over a week ago
How do I submit a translation?
Submission of translation process
Written by
Alexandra
Updated over a week ago
How can I get more translation projects?
The guide to getting more work
Written by
Alexandra
Updated over a week ago