Why my account is pending?

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Why I am not getting translation projects?

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What is an editing project?

The translator needs to edit the text

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What is proofreading project?

The task is to check the text for mistakes

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What are priority points?

These are points that give you priority in projects’ allocation.

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What is CQR?

Collective Quality Review, Peer review

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What is Translators-OHT talk (TOT)?

The communication channel between the translator and OHT

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What are credits? How do I earn credits?

When you complete a project, you are credited according to the number of words you have translated

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How will I be paid?

Choose from 3 options

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How much can I earn?

See how much you can earn before you accept a project

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How can I earn more?

The OHT income ladder

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How do I claim my funds?

The easy way of claiming your cash

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What is PayPal?

The easiest way of getting paid internationally

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What is the Payoneer Global Bank Transfer Service and how does it work?

How do we pay our translators?

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Do I need to register for a new Payoneer Card if I already have one in order to get paid?

If you already have a Payoneer card

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What is the One Hour Translation Payoneer MasterCard for translators?

We can deposit your cash in your Payoneer Mastercard

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What if PayPal does not operate in my country?

How do translators get paid?

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Who can join as a translator?

Translators need professional training and experience

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What is a certified translator?

The difference between a verified & certified translator

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How do I join as an expert translator?

It's a short, simple process

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Do you plan on adding other languages?

My language isn't in your language offering

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How do I become verified as a translator?

Verify as a translator in 4 easy steps

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Translator badges

Our reward to senior translators

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Can I have several accounts on the site?

No, but you can submit projects as a customer

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What is a QA job?

Quality Assurance to safeguard translation quality

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Are all projects reviewed under the new QA program?

The review level will be chosen by the customer

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Does OHT have a Quality Assurance process?

Yes, it does. We have several rounds of QA to ensure quality

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Is unnaturally sounding text considered a justified mistake?

The translated text has to sound natural in the target language

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What if the translator refuses to make amendments to the reviewed error?

Do I have to chase the translator to do the corrections?

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If I find more than 10 mistakes, will I be paid for the additional errors I note in the comments?

There's no need to find more than 10 errors

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How formal or explicit does the free text comment in a QA project need to be?

The comment should be professional and clear

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What does “abusing the system” mean in QA?

The QA reviews have to be honest

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I can list only 10 errors in the QA review. What if there are more than 10 major errors found?

There's no need to write more than 10 errors

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When I review, do I correct mistakes in the actual document or do I list them as comments?

You don't correct the project document

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Are QA reviews different from CQR reviews?

QA and CQR reviews are different

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How do we treat suggestions compared to errors in QA projects?

How to make QA comments

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How do you prevent QA reviewers from exploiting the system by inventing mistakes or using alternative translation options?

We review all reviews

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How am I compensated for doing QA reviews?

In cash & with priority points

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I do not agree with the QA reviewer comments on my translation. Is there a dispute system?

Yes, of course. We always want to hear from you.

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Can I see messages between the translator and the customer while doing the QA?

Read the messages between the translator & customer

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If the translation is reopened after the QA review, will the original translator be paid?

Not if the quality is poor

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Can a QA reviewer communicate with the customer?

Your comments will be forwarded to the customer

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What if a QA-er indicates superfluous errors, for example synonyms?

Don't confuse suggestions with errors

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What is the translation process?

The translation process in One Hour Translation

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Do translation projects go through proofreading?

The translation may be edited or reviewed

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What is the time limit for translations?

The time limit appears in the project page

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What if the customer is not satisfied with the result?

The project may be reopened but we'll always listen to you first.

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Why is the project already taken when I click it?

Projects are offered to all translators with matching skills

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How do I respond to comments in the Discussion board?

Post your comments via the Discussion board.

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What is the "Exclusive EST" feature?

The customer's preferred translator

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How do I handle transcription projects?

Transcribe audio/video to a Word.doc

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What is this site all about?

About One Hour Translation

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How do I get a translation project?

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What is Workbench?

The ultimate translation interface

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What about using automatic machine translation?

Machine translation in translators' work is not allowed

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What is API?

API plug-in system and how it is used in the translation process

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When will I get a translation project?

Check your 'My Projects' page and inbox regularly

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What if the translation cannot be finished in time?

You can ask for more time

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How do I submit a translation?

Submission of translation process

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How can I get more translation projects?

The guide to getting more work

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