Please try using hard refresh (Ctrl+F5) on the page and try uploading it again. If this does not help upload your file, it is probably too heavy.
If your file cannot be uploaded here’s what you can do:
- Upload the file that has to be transcribed to a file sharing site such as Google Drive or Dropbox.
- Generate a shareable link to your file and open access to the file to anyone with the link.
- Copy your link to a text document.
- Launch the Translation Project Wizard.
- On step 4, click on 'Add Files' and upload the text document with the link.
- Adjust the word count manually
- On step 5, you add your instruction to the translators and ask them to translate the file from the link.