We have an automatic system that counts the number of words in the documents. It counts the words in most of the common file types (MS Office, PDFs etc.). Depending on the file format, and other technical parameters, the count may be slightly inaccurate.
If needed you may adjust the number of words manually when submitting your project, see our Wizard, step 4.
In cases where the system cannot count the number of words (e.g. in a scanned document), you will need to count them yourself or send the document(s) to email@example.com for a word count.
Note that translators will check how many words they need to translate. An inaccurate word count may delay your translation.